Do Not Shop At Karmaloop.com

I ordered those lovely boots I posted about earlier from Karmaloop.com in December. I received a package right before my vacation to Florida containing the completely wrong items: a men's hoodie and t-shirt. I didn't have time to return it, so I had to do it when I came back. I paid $8 for shipping the package back with the promise they would reimburse me if I emailed them the receipt. I did so 2+ weeks ago and still haven't gotten that money back. I bugged and bugged them about receiving my package and sending me the right thing back and was assured they would process the return in FIFTEEN DAYS. Today I received an email saying the item I originally ordered is now out of stock so they're refunding my money. ARE YOU FUCKING SERIOUS??? I wish their customer service actually picked up the phone so I could bitch at them for a long, long, long time.